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Contour BLOOD GLUCOSE MONITORING SYSTEM Betriebsanweisung Seite 33

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Seitenansicht 32
System Support Information
Speak to a Bayer Diabetes Care Helpline Representative
9a.m. to 9 p.m., 7 days a week, at 1-800-268-7200 before
returning your meter for any reason.
TECHNICAL
INFORMATION
59
HELP
58
®
(E80)
Software Error
Turn off, then on.
If error persists, call
Customer Service/
Support.
(E28)
Too Hot To Test
Move meter and strip
to cooler area.
Test in 20 minutes.
Continue
(E64)
Hardware Error
Turn off, then on.
If error persists, call
Customer Service/
Support.
(E27)
Too Cold To Test
Move meter and strip
to warmer area.
Test in 20 minutes.
Continue
(E02) (E03) (E04)
Used Test Strip
Remove used strip.
Repeat test with a
new strip.
Strip Upside Down
Remove strip and
insert correctly.
Wrong Strip
Inserted
Remove strip.
Repeat test with
C
ONTOUR NEXT strip.
B
A
System Support Information
Strip Errors
A testing condition error displays when the meter is too cold
or too hot to test.
System Errors
Testing Condition Errors
A system error displays when either the meter software or
hardware malfunctions.
Strip Errors
A strip error displays if a used strip is inserted, the strip is
inserted upside down, or the wrong strip is inserted.
Checklist
When speaking with the Bayer Diabetes Care Helpline:
Have your C
ONTOUR
®
NEXT
blood glucose meter,
C
ONTOUR
®
NEXT test strips,
and C
ONTOUR
®
NEXT control
solution available when
you phone.
Locate the model number (A)
and serial number (B) on the
back of the meter.
Locate the test strips’ expiration date on the bottle. Check
the battery status.
Parts Information
To replace missing parts or reorder supplies, call the Bayer
Diabetes Care Helpline Department at 1-800-268-7200.
Two 3-volt Lithium Batteries DL2032 or CR2032
C
ONTOUR
®
NEXT User Guide
C
ONTOUR
®
NEXT Quick Reference Guide
C
ONTOUR
®
NEXT Test Strips
C
ONTOUR
®
NEXT Normal Control Solution
C
ONTOUR
®
NEXT Low Control Solution
C
ONTOUR
®
NEXT High Control Solution
Lancing Device from Bayer
Lancets from Bayer
84194034_CntrNEXT_UG_ENca_FpBp_v1.indd 58-5984194034_CntrNEXT_UG_ENca_FpBp_v1.indd 58-59 7/8/14 9:08 AM7/8/14 9:08 AM
Seitenansicht 32
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